CommodoresPlus

Hey all, thanks for your patience. I believe the issue is resolved now.

Basically we renewed the certificate a week ago and the host stated they would install it since I was in the midst of moving to the UK! Unfortunately it seems they didn’t do so correctly but I didn’t think to check – anyway I’ve now reinstalled it myself and as far as I can…[Read more]

Whether or not to allow direct uploads was something we considered early on and felt was just impossible. We did try to compromise and allow people to attach uploads to their posts, within a certain size. I know its not an ideal feature but any larger than that and I doubt our server would keep up. The cost of upgrading to a server that could…[Read more]

Totally agree with you Heron. It’s not so much the charging bit I’m angry about, but the absolutely deplorable way they have treated their customers in this. To not give anyone any warning and then charge some astronomical price to ‘unlock’ photos is madness. Then to treat ‘third party uploads’ like it is some extra service and not Photobucket’s…[Read more]

Hi guys, tech support here. Unfortunately at this stage I have no real news for you, I was totally blindsided by this as I think were many forum administrators out there. Needless to say Photobucket is getting a lot of hate on their social media etc, so I think it may be wise to see how it plays out over the next 24 hours or so. In the meantime I…[Read more]

Hey! As mentioned I am not a lawyer so absolutely can’t give legal advice, and plus I know very little when it comes to engineering/manufacturing so I can only give you some very broad information. Under consumer law, every product that is sold in Australia comes with a number of guarantees that a retailer/manufacturer cannot exclude by contract…[Read more]

Yeah sorry guys, I can only just wait until Tapatalk release their bug fix which is anyone’s guess really. I’ve been checking every few days but nothing so far. Feel free to send them a message telling them how much you’d appreciate the update if you like, it might hurry them on perhaps?

Hey everyone –

So Tapatalk say they have found the issue and they will install a fix in their next update. So we will just have to hold on for that, sorry guys!

Georgie

Hey guys, just so you know, I haven’t forgotten you, Tapatalk’s support is just really slow and trying to get them to understand the problem is proving trying! Unfortunately I have zero control over what they do so there’s nothing I can do from my end really :(

I will continue following up, you could also send them a message to see if they are…[Read more]

Tapatalk say that it is working fine for them. They have requested the URL of a thread that is ‘behind’ so they can look further. Do you know one?

Hi, did you click on ‘remember me’? I have extended the “logged in” period from 14 days to 365 days so I’m not quite sure why it would log you out after an hour. It may be to do with your cache?

I’ll keep an ear out about how it goes for everyone else, unfortunately this is a pretty difficult issue to diagnose because I can’t replicate it on my…[Read more]

Hey all, just a quick update so you know I haven’t forgotten! I have forwarded Tapatalk as much information as possible and they are currently looking into the issue for us.

Hey all,

I will loosen up some settings to try to prevent this from happening, could you please let me know if it keeps being an issue!

Cheers

Georgie

Hi! Unfortunately I don’t have much control over Tapatalk, so I have opened a support ticket with them and am waiting to hear back as to what they suggest/can do. I will update you as soon as I hear!

Hi TUFGMH, thanks for alerting  me to this issue! It would be good to know if anyone else is having this problem, as I suspect it may be some security measures getting a bit too big for their boots and affecting non-administrative users (which they shouldn’t). However if others are not having the same issue, I may need to look into a different cause.

And drive in a straight line haha.

I will do the more mechanical posts this weekend.